Resolved after 32 minutes, affecting In-Store Payment Acceptance (TSYS), on August 13, 2025.
The issue has been resolved at TSYS and we are monitoring the situation.
Affected components
In-Store Payment Acceptance (TSYS)
Update timeline
- investigating Aug 13, 2025, 12:30 AM UTC
TSYS is experiencing an issue that is impacting payments on some SpotOn platforms. Workarounds are to use QR Scan to Pay on receipts, manual card entry or swipe and attach card.
- monitoring Aug 13, 2025, 12:32 AM UTC
The issue has been resolved at TSYS and we are monitoring the situation.
- resolved Aug 13, 2025, 01:03 AM UTC
This incident has been resolved.
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