Spotify Outage History

Started Jan 26, 2026, 07:56 AM UTC· resolved Feb 08, 2026, 11:54 AM UTC

1. investigating Jan 26, 2026, 07:56 AM UTC

   We received several reports from users about "Search" not working as expected on Android: the keyboard does not appear automatically when tapping on the magnifying glass icon.

2. resolved Feb 08, 2026, 11:54 AM UTC

   Status changed to: Fixed

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Started Jan 23, 2026, 03:30 PM UTC· resolved Jan 29, 2026, 10:35 AM UTC

1. investigating Jan 23, 2026, 03:30 PM UTC

   Hey folks! We've been made aware that some albums of some artists may appear under the "Appears on" section at the bottom of their page instead of where the albums should be displayed (Discography -> Albums). This is being looked into.

2. resolved Jan 29, 2026, 10:35 AM UTC

   Status changed to: Fixed

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Started Jan 17, 2026, 07:17 AM UTC· resolved Feb 05, 2026, 11:16 AM UTC

1. investigating Jan 17, 2026, 07:17 AM UTC

   We're getting reports that the Spotify app on iOS devices is crashing when opening Spotify-curated playlists like Discover Weekly and song radios.

2. resolved Feb 05, 2026, 11:16 AM UTC

   Status changed to: Fixed

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Started Jan 13, 2026, 07:05 PM UTC· resolved Feb 27, 2026, 08:49 PM UTC

1. investigating Jan 13, 2026, 07:05 PM UTC

   Hey everyone, We've received reports about playlists on Carplay not loading and users receiving the error "Nothing here" when they try to open them from their Library. This is being investigated.

2. resolved Feb 27, 2026, 08:49 PM UTC

   Status changed to: Fixed

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Started Dec 25, 2025, 12:21 PM UTC· resolved Jun 02, 2026, 04:01 PM UTC

1. investigating Dec 25, 2025, 12:21 PM UTC

   We’ve been receiving reports from users that when they try to select their Apple Watch as the device to play on, it keeps redirecting them back to the iPhone.

2. resolved Jun 02, 2026, 04:01 PM UTC

   Status changed to: Fixed

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Started Dec 22, 2025, 11:57 PM UTC· resolved Jan 19, 2026, 09:52 PM UTC

1. investigating Dec 22, 2025, 11:57 PM UTC

   We're receiving some reports from users which noticed their public playlists have disappeared from their profiles. Additionally, there are instances where playlists, even when set to public, aren't visible on their profiles. If you're experiencing this, we'd suggest you: Change playlist visibility settings. Clean reinstall the app. Log in and log out twice in a row. Clean the cache of the affected device. Try a different connection. Try a different device. If issues persist, please share here the make/model and OS of the affected devices, the exact Spotify version you're running and all the troubleshooting steps you've tried so far. We'll be around!

2. resolved Jan 19, 2026, 09:52 PM UTC

   Status changed to: Fixed

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Started Dec 19, 2025, 11:15 AM UTC· resolved Jul 20, 2026, 10:09 AM UTC

1. investigating Dec 19, 2025, 11:15 AM UTC

   We're seeing reports that some users are having issues with the Equalizer on mobile devices. Some notice the sound gets a bit muffled/static with a Bluetooth device connected, others experience volume drops, and some don’t hear any volume change at all.

2. resolved Jul 20, 2026, 10:09 AM UTC

   Status changed to: Fixed

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Started Dec 15, 2025, 02:53 PM UTC· resolved Dec 15, 2025, 09:08 PM UTC

1. investigating Dec 15, 2025, 02:53 PM UTC

   We're seeing reports about users having login and playback issues with Spotify across multiple platforms.

2. resolved Dec 15, 2025, 09:08 PM UTC

   Status changed to: Fixed

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Started Dec 12, 2025, 03:44 PM UTC· resolved Jan 22, 2026, 03:02 PM UTC

1. investigating Dec 12, 2025, 03:44 PM UTC

   We’ve been receiving reports that playlists and audiobooks shared with Kids & Managed accounts are not playing. Some are seeing an error message saying “this is currently unavailable”.

2. resolved Jan 22, 2026, 03:02 PM UTC

   Hey folks, Thanks for your patience and we appreciate the feedback on our Family Plans! While non-music content isn't currently in our plan for Managed Accounts, we're always listening to our community and will keep users informed about future updates to Family plans. Spoken word content that had been uploaded as music tracks was previously available in managed accounts and this was a technical issue. This content has now been removed as managed accounts are designed as a music only product. The managed account is designed to offer parents or guardians the ability to create accounts for young listeners (under 16 year olds in Germany) directly within the main Spotify app. Managed accounts provide a music-only listening experience that Family Plan managers can control via their settings in several ways. Because this experience includes a very large, dynamic catalog, managed accounts are limited to music only. Spotify Kids offers a curated music and audiobooks experience for children within a standalone app. The content within Spotify Kids is hand-picked by a team of editors rather than through access to the entire Spotify catalogue. Both Managed Accounts and Kids App are features available to Spotify Premium Family account holders.

3. resolved Oct 10, 2026, 06:37 AM UTC

   Status changed to: Not Right Now

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Started Dec 09, 2025, 08:04 AM UTC· resolved Jul 24, 2026, 12:56 PM UTC

1. investigating Dec 09, 2025, 08:04 AM UTC

   We're seeing reports from some users that "Your Episodes" can't be removed from the Your Library section. This seems to happen even though the Your Episodes folder is empty and on desktop devices only.

2. resolved Jul 24, 2026, 12:56 PM UTC

   Status changed to: Not Right Now

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Started Nov 25, 2025, 05:00 PM UTC· resolved Nov 25, 2025, 07:32 PM UTC

1. investigating Nov 25, 2025, 05:00 PM UTC

   Hey folks, We've received some reports that users are encountering an "Oops! Something went wrong. Please try again" error when attempting to access the 'Edit personal info' page ( www.spotify.com/account/profile ). The page does not load and the error appears immediately. All other sections under Account Overview are loading normally. This is being investigated.

2. resolved Nov 25, 2025, 07:32 PM UTC

   Status changed to: Fixed

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Started Nov 20, 2025, 09:18 AM UTC· resolved Nov 21, 2025, 11:08 AM UTC

1. investigating Nov 20, 2025, 09:18 AM UTC

   We received reports from users who are unable to create Blends, or accept invitations for Blends. The error messages "Something went wrong while loading the playlist" and "505 bad getaway" appear.

2. resolved Nov 21, 2025, 11:08 AM UTC

   Status changed to: Fixed

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Started Nov 18, 2025, 10:01 AM UTC· resolved Nov 22, 2025, 12:10 AM UTC

1. investigating Nov 18, 2025, 10:01 AM UTC

   Hey, we're seeing reports that users are unable to subscribe to Spotify.

2. resolved Nov 22, 2025, 12:10 AM UTC

   Status changed to: Fixed

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Started Nov 18, 2025, 09:34 AM UTC· resolved Jul 14, 2026, 12:53 PM UTC

1. investigating Nov 18, 2025, 09:34 AM UTC

   We're getting reports from users that playlists aren’t loading on their car infotainment systems.

2. resolved Jul 14, 2026, 12:53 PM UTC

   Status changed to: Fixed

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Started Nov 16, 2025, 03:16 PM UTC· resolved Dec 02, 2025, 02:25 PM UTC

1. investigating Nov 09, 2025, 09:11 AM UTC

   Thanks for the info, @Eevee13 ! Just to confirm, does this occur only when the playback is started from the podcast itself, or have you noticed it in your personal playlists / Your Episodes / New Episodes too? Also, is it with video podcasts or with all in general? If this happens over Wi-Fi, it's worth testing if using mobile data instead makes any difference. Let us know how it goes 👍

2. investigating Nov 10, 2025, 10:50 AM UTC

   Thanks for the details, everyone! Our tech folks will investigate further. We'll keep you posted here as soon as we have any news to share, stay tuned 👍 .

3. investigating Nov 16, 2025, 03:16 PM UTC

   We’ve received reports that podcast episodes lose their listening progress and are starting over from the beginning. This is happening only on Android, when the following criteria are met: the episode is started from a playlist - be it a personal one or Your Episodes; the small white "Play" button on the right is used. When tapping on the episode title and using the big green "Play" button instead, the app remembers the progress and episodes continue as normal. White "Play" button

4. investigating Nov 16, 2025, 03:23 PM UTC

   Hi there, Our tech folks are currently looking into this. If you're experiencing this issue, make sure to give it a like 👍 and share the following info (if you haven't already): your device's make, model and version of Android; the exact version of Spotify you're running. Thanks! We'll keep everyone posted here as soon as we have any updates, so Subscribe to the thread from the three dots menu in the top right corner to stay tuned. Cheers 🤘

5. investigating Nov 19, 2025, 10:57 AM UTC

   Hi everyone, Our tech folks have identified the issue and will release a fix in an upcoming version of the app. As always, we'll keep you posted here as soon as we have any additional updates, stay tuned! Cheers 🤘

6. resolved Dec 02, 2025, 02:25 PM UTC

   Hey folks, We're happy to announce that this should now be fixed for everyone - just make sure you're running the latest version of Spotify available! If you're still having trouble, it's worth logging out and signing back in to your account to force a resync or performing a clean reinstall of the app to get rid of any potentially corrupted cache. Should you need assistance with anything else, you can post a new thread in the relevant Help board here . Cheers 🤘

7. resolved Mar 31, 2026, 02:38 PM UTC

   Status changed to: Fixed

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Started Nov 16, 2025, 09:34 AM UTC· resolved Mar 20, 2026, 07:22 AM UTC

1. investigating Nov 16, 2025, 09:34 AM UTC

   We've received reports that when disconnecting Bluetooth from car systems and such, the playback automatically continues on the phone. This seems to be happening primarily on Android and in particular on Samsung Galaxy phones.

2. resolved Mar 20, 2026, 07:22 AM UTC

   Status changed to: Fixed

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Started Nov 11, 2025, 09:40 AM UTC· resolved Apr 28, 2026, 09:03 PM UTC

1. investigating Nov 11, 2025, 09:40 AM UTC

   We’ve received reports that users are having issues downloading podcast episodes (mainly with video) on their Android devices. The process seems to take a long time to complete and eventually fails.

2. resolved Apr 28, 2026, 09:03 PM UTC

   Status changed to: Fixed

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Started Nov 06, 2025, 03:04 PM UTC· resolved Nov 06, 2025, 03:33 PM UTC

1. investigating Nov 06, 2025, 03:04 PM UTC

   We've been getting reports from users who are having issues updating the address registered on their Family plans.

2. resolved Nov 06, 2025, 03:33 PM UTC

   Status changed to: Fixed

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Started Nov 05, 2025, 11:13 AM UTC· resolved Nov 05, 2025, 11:55 AM UTC

1. investigating Nov 05, 2025, 11:13 AM UTC

   We're seeing reports that some are having issues accessing spotify.com and open.spotify.com .

2. resolved Nov 05, 2025, 11:55 AM UTC

   Status changed to: Fixed

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Started Oct 30, 2025, 07:55 AM UTC· resolved Sep 07, 2026, 01:33 PM UTC

1. investigating Oct 30, 2025, 07:55 AM UTC

   We're seeing reports that some users are having issues with the Equalizer. Some notice the sound gets a bit muffled/static with a Bluetooth device connected, others experience volume drops, and some don’t hear any volume change at all.

2. resolved Sep 07, 2026, 01:33 PM UTC

   Status changed to: Fixed

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Started Oct 28, 2025, 07:20 AM UTC· resolved Nov 20, 2025, 07:59 AM UTC

1. investigating Oct 28, 2025, 07:20 AM UTC

   We've received reports that the search function in the "Add to Playlist" menu doesn't work properly. When something is searched, it causes the menu to become unresponsive. The issue appears to be predominantly on Android.

2. resolved Nov 20, 2025, 07:59 AM UTC

   Status changed to: Fixed

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Started Oct 22, 2025, 07:09 AM UTC· resolved Nov 22, 2025, 04:00 PM UTC

1. investigating Oct 22, 2025, 07:09 AM UTC

   We've received reports from Android users (mainly Samsung and Google Pixel) experiencing issues where the Spotify app becomes unresponsive, freezes, or crashes when connected to certain WiFi networks. The issue doesn't occur while using mobile data.

2. resolved Nov 22, 2025, 04:00 PM UTC

   Status changed to: Fixed

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Started Oct 18, 2025, 07:53 AM UTC· resolved Oct 23, 2025, 02:43 PM UTC

1. investigating Oct 18, 2025, 07:53 AM UTC

   We've received reports from users that Your Library doesn't load. An error message appears: "Something went wrong - Try reloading Your Library"

2. resolved Oct 23, 2025, 02:43 PM UTC

   Status changed to: Fixed

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Started Oct 09, 2025, 01:20 PM UTC· resolved Oct 11, 2025, 07:11 AM UTC

1. investigating Oct 09, 2025, 01:20 PM UTC

   We've received reports from users unable to play songs from artists' popular songs list on the artist page when using the desktop app. The Web Player is unaffected.

2. resolved Oct 11, 2025, 07:11 AM UTC

   Status changed to: Fixed

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Started Oct 03, 2025, 09:21 AM UTC· resolved Jan 12, 2026, 11:21 AM UTC

1. investigating Oct 03, 2025, 09:21 AM UTC

   Hey folks! Some of you have reported that Shuffle isn't working on iOS. Nothing happens when you tap on the Shuffle icon - only Smart Shuffle seems to work. This is being looked into 🙂

2. resolved Jan 12, 2026, 11:21 AM UTC

   Status changed to: Fixed

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