SparkPost incident

Transmissions API - Elevated error rate in US region

Resolved after 1 hour 13 minutes, affecting Transmissions API - USA, on October 20, 2025.

investigating Oct 20, 2025, 10:55 AM UTC

We are currently investigating an increased error rate in the Transmissions API in the US region. A small percentage of customers may experience disruptions. Our team is actively working to identify the root cause and resolve the issue.

Started: Oct 20, 2025, 10:55 AM UTC
Resolved: Oct 20, 2025, 12:09 PM UTC
Duration: 1h 13m
Detected by Pingoru: Oct 20, 2025, 10:55 AM UTC

Affected components

Transmissions API - USA

Update timeline

investigating Oct 20, 2025, 10:55 AM UTC

We are currently investigating an increased error rate in the Transmissions API in the US region. A small percentage of customers may experience disruptions. Our team is actively working to identify the root cause and resolve the issue.
resolved Oct 20, 2025, 12:09 PM UTC

This incident has been resolved.

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