SparkPost incident

Health Score and Cohort data is delayed

Resolved after 2 hours 26 minutes, affecting SparkPost Application - USA and SparkPost Application - EUROPE, on September 14, 2026.

monitoring Sep 14, 2026, 04:31 PM UTC

Data is reprocessed and loads are completing. Full data recovery expected in the next 30 minutes.

Started
Sep 14, 2026, 02:19 PM UTC
Resolved
Sep 14, 2026, 04:46 PM UTC
Duration
2h 26m
Detected by Pingoru
Sep 14, 2026, 02:19 PM UTC

Affected components

SparkPost Application - USASparkPost Application - EUROPE

Update timeline

  1. investigating Sep 14, 2026, 02:19 PM UTC

    Health score and Cohort data is delayed.

  2. identified Sep 14, 2026, 02:59 PM UTC

    We know what has caused the data delay and are working to get the data posted.

  3. monitoring Sep 14, 2026, 04:31 PM UTC

    Data is reprocessed and loads are completing. Full data recovery expected in the next 30 minutes.

  4. resolved Sep 14, 2026, 04:46 PM UTC

    The data has all been posted. We apologize for the delay.

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