SparkPost incident

Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)

Resolved after 1 hour, affecting SMTP Delivery - USA, on October 28, 2026.

monitoring Oct 28, 2026, 08:37 PM UTC

A fix was implemented and we are seeing sustained delivery recovery.

Started
Oct 28, 2026, 07:37 PM UTC
Resolved
Oct 28, 2026, 08:37 PM UTC
Duration
1h
Detected by Pingoru
Oct 28, 2026, 07:37 PM UTC

Affected components

SMTP Delivery - USA

Update timeline

  1. investigating Oct 28, 2026, 07:37 PM UTC

    We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

  2. identified Oct 28, 2026, 07:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 28, 2026, 08:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Oct 28, 2026, 08:03 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Oct 28, 2026, 08:37 PM UTC

    A fix was implemented and we are seeing sustained delivery recovery.

  6. resolved Oct 28, 2026, 08:37 PM UTC

    This incident has been resolved.

Your product runs on more than SparkPost

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →