Particle incident

Integration, Logic & Ledger Outage

Resolved after 3 hours 17 minutes, affecting Integrations, on October 20, 2025.

monitoring Oct 20, 2025, 11:51 AM UTC

Services have recovered and normal operations resumed. The team continues to monitor the situation.

Started
Oct 20, 2025, 10:35 AM UTC
Resolved
Oct 20, 2025, 01:53 PM UTC
Duration
3h 17m
Detected by Pingoru
Oct 20, 2025, 10:35 AM UTC

Affected components

Integrations

Update timeline

  1. identified Oct 20, 2025, 10:35 AM UTC

    From UTC 08:30 Integrations and Logic and Ledger was impacted by an AWS outage. Integrations have started to recover, but integration relying on saved secrets are still failing.

  2. monitoring Oct 20, 2025, 11:51 AM UTC

    Services have recovered and normal operations resumed. The team continues to monitor the situation.

  3. resolved Oct 20, 2025, 01:53 PM UTC

    The incident has resolved and services are back to normal.

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