Resolved after 3 hours 38 minutes, affecting Tachyon Cloud, on September 21, 2026.
A fix has been deployed and we're monitoring the results. Tachyon connectivity is stabilizing across affected regions. We'll continue to watch closely before marking this resolved.
Affected components
Update timeline
- investigating Sep 21, 2026, 06:07 PM UTC
We are investigating an infrastructure issue affecting Tachyon devices. Some devices may experience delayed or intermittent connections to the Device Cloud. Other device types are not affected.
- identified Sep 21, 2026, 06:28 PM UTC
We've identified the source of the infrastructure issue impacting Tachyon devices. Our engineering team is actively working on a fix and will provide an update as soon as it's deployed.
- monitoring Sep 21, 2026, 09:03 PM UTC
A fix has been deployed and we're monitoring the results. Tachyon connectivity is stabilizing across affected regions. We'll continue to watch closely before marking this resolved.
- resolved Sep 21, 2026, 09:45 PM UTC
This incident has been resolved.
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