Particle incident

SIM activation delays

Resolved after 3 hours 6 minutes, affecting SIM state management, on January 6, 2026.

identified Jan 06, 2026, 03:53 PM UTC

Particle is aware that some SIM activations are currently facing extended delays. Our cellular partners are actively working on a fix.

Started
Jan 06, 2026, 03:53 PM UTC
Resolved
Jan 06, 2026, 07:00 PM UTC
Duration
3h 6m
Detected by Pingoru
Jan 06, 2026, 03:53 PM UTC

Affected components

SIM state management

Update timeline

  1. identified Jan 06, 2026, 03:53 PM UTC

    Particle is aware that some SIM activations are currently facing extended delays. Our cellular partners are actively working on a fix.

  2. resolved Jan 06, 2026, 07:00 PM UTC

    This incident has been resolved.

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