Particle incident

Fleet Config Issue

Resolved after 1 hour 59 minutes, affecting Management Console, on October 28, 2024.

resolved Oct 28, 2024, 04:54 PM UTC

This behavior been identified as a non-system issue involving some non-standard applications of Tracker Edge v17-18. We are contacting customers directly who may have stumbled upon this behavior.

Started
Oct 28, 2024, 02:54 PM UTC
Resolved
Oct 28, 2024, 04:54 PM UTC
Duration
1h 59m
Detected by Pingoru
Oct 28, 2024, 02:54 PM UTC

Affected components

Management Console

Update timeline

  1. investigating Oct 28, 2024, 02:54 PM UTC

    Particle has identified an issue where new fleet configurations may not save. Our Engineering team is actively engaged; we will post an update shortly.

  2. investigating Oct 28, 2024, 04:30 PM UTC

    Engineering work on this issue is ongoing, we will provide an update as soon as one is available. At present, it does not appear to be a widespread issue with fleet configurations and rather specific to a subset of our customers.

  3. resolved Oct 28, 2024, 04:54 PM UTC

    This behavior been identified as a non-system issue involving some non-standard applications of Tracker Edge v17-18. We are contacting customers directly who may have stumbled upon this behavior.

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