Resolved after 5 hours 11 minutes, affecting Cellular Connectivity, on December 23, 2024.
We've seen full recovery of impacted devices; we will keep this page in monitoring until we confirm full resolution with our partners.
Affected components
Update timeline
- investigating Dec 23, 2024, 02:31 PM UTC
Particle is reporting a cellular outage on O2 in Great Britain. Devices without available network redundancy may struggle to connect. We have escalated the issue to our carrier partners.
- identified Dec 23, 2024, 03:42 PM UTC
This issue has been confirmed as a provider-side service degradation. There have been a few spurts of recovery but the issue is not resolved. Active work is under way on the provider side to restore service.
- monitoring Dec 23, 2024, 05:57 PM UTC
We've seen full recovery of impacted devices; we will keep this page in monitoring until we confirm full resolution with our partners.
- resolved Dec 23, 2024, 07:43 PM UTC
This incident has been resolved.
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