Particle incident

Service degradation in Europe

Resolved after 12 hours 36 minutes, on April 7, 2025.

monitoring Apr 08, 2025, 10:01 AM UTC

Devices have reconnected and the issue appears resolved.

Started
Apr 07, 2025, 09:24 PM UTC
Resolved
Apr 08, 2025, 10:01 AM UTC
Duration
12h 36m
Detected by Pingoru
Apr 07, 2025, 09:24 PM UTC

Update timeline

  1. investigating Apr 07, 2025, 09:24 PM UTC

    Particle is investigating a minor degradation in connectivity in Europe. Only a very small subset of these devices appears to be impacted, mainly in the Netherlands.

  2. monitoring Apr 08, 2025, 03:15 AM UTC

    Most of the affected devices are back online, we continue monitoring the recovery.

  3. monitoring Apr 08, 2025, 10:01 AM UTC

    Devices have reconnected and the issue appears resolved.

  4. resolved Apr 08, 2025, 10:01 AM UTC

    This incident has been resolved.

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