Particle incident

Regional WiFi outage - Arizona, US

Resolved after 3 hours 12 minutes, affecting Wi-Fi Connectivity, on April 8, 2025.

identified Apr 08, 2025, 08:57 PM UTC

The outage appears to be related to the ISP Cox Business. Particle will continue monitoring the fleet

Started
Apr 08, 2025, 08:54 PM UTC
Resolved
Apr 09, 2025, 12:06 AM UTC
Duration
3h 12m
Detected by Pingoru
Apr 08, 2025, 08:54 PM UTC

Affected components

Wi-Fi Connectivity

Update timeline

  1. investigating Apr 08, 2025, 08:54 PM UTC

    Particle has identified an outage affecting mainly WiFi devices in Phoenix, AZ, US, caused by a local internet provider. WiFi devices will be unable to connect until the issues are resolved by the ISP. Particle continues to operate normally.

  2. identified Apr 08, 2025, 08:57 PM UTC

    The outage appears to be related to the ISP Cox Business. Particle will continue monitoring the fleet

  3. resolved Apr 09, 2025, 12:06 AM UTC

    This incident has been resolved.

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