Particle incident
Electron 2G/3G (Non EtherSIM, non LTE) connectivity disruption
Resolved after 20 hours 16 minutes, affecting Cellular Connectivity, on April 28, 2025.
Particle has confirmed that devices have recovered and are operating as expected.
Affected components
Update timeline
- monitoring Apr 28, 2025, 06:32 PM UTC
Electron/E-series devices on 2G/3G in North America, and around the world (non-EtherSIM), are currently affected by the power outages in Spain. Our cellular partner is affected and devices will be offline until power is restored in the region. Particle will provide updates as more information becomes available.
- monitoring Apr 28, 2025, 11:34 PM UTC
We are observing signs of recovery, with fleet connectivity numbers gradually increasing. The trend is positive and noticeable. We will continue monitoring closely until full resolution.
- resolved Apr 29, 2025, 02:48 PM UTC
Particle has confirmed that devices have recovered and are operating as expected.
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