Resolved after 2 hours 22 minutes, affecting Cellular Connectivity, on June 23, 2025.
Fleet connectivity levels have returned to values consistent with those before the incident. The issue appears to be resolved at this time.
Affected components
Update timeline
- investigating Jun 23, 2025, 08:44 PM UTC
Particle is investigating reports of devices going offline in Canada. More information to follow.
- identified Jun 23, 2025, 09:07 PM UTC
All signs point to an issue isolated to the Rogers network, with devices capable of connecting to other carriers unaffected. The Particle infrastructure is operating as expected.
- monitoring Jun 23, 2025, 09:39 PM UTC
We’re seeing positive signs of recovery across the fleet. We'll continue to monitor closely over the next few hours until full restoration is achieved.
- resolved Jun 23, 2025, 11:06 PM UTC
Fleet connectivity levels have returned to values consistent with those before the incident. The issue appears to be resolved at this time.
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