Resolved after 2 hours 9 minutes, affecting Cellular Connectivity, on September 18, 2025.
Particle team has observed that devices in South Africa (ZA) are back online and connections are stable. We will continue monitoring closely to ensure ongoing reliability.
Affected components
Update timeline
- investigating Sep 18, 2025, 02:21 PM UTC
The Particle team has identified connectivity issues affecting devices located in South Africa (ZA). Devices in this region may experience difficulties establishing or maintaining cellular connections. The Particle team is actively working with cellular partners to investigate the issue and gather more details. Updates will be provided as soon as more information becomes available.
- monitoring Sep 18, 2025, 03:09 PM UTC
Particle team has observed that devices in South Africa (ZA) are back online and connections are stable. We will continue monitoring closely to ensure ongoing reliability.
- resolved Sep 18, 2025, 04:30 PM UTC
This incident has been resolved.
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