Sorry incident

Fixed: Maintenance message missing from the Status API

Resolved after 2 hours 23 minutes, on October 2, 2026.

investigating Sep 01, 2026, 09:47 AM UTC

We’ve resolved a bug that caused the Status API’s state_text field to return null while a status page was under maintenance, even when a custom maintenance message had been configured. The API now returns the configured maintenance message as expected, consistent with operational and degraded states. No changes are needed to existing integrations.

Started
Oct 02, 2026, 12:27 AM UTC
Resolved
Oct 02, 2026, 02:50 AM UTC
Duration
2h 23m
Detected by Pingoru
Oct 02, 2026, 12:27 AM UTC

Update timeline

  1. investigating Sep 01, 2026, 09:47 AM UTC

    We’ve resolved a bug that caused the Status API’s state_text field to return null while a status page was under maintenance, even when a custom maintenance message had been configured. The API now returns the configured maintenance message as expected, consistent with operational and degraded states. No changes are needed to existing integrations.

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