Sorry incident

Behind-the-scenes improvements to subscriber preferences

Resolved after 2 hours 23 minutes, on October 2, 2026.

investigating Jul 01, 2026, 01:27 PM UTC

We’ve made some background changes to the way that subscribers are linked to components - this simplifies the amount of housekeeping we have to do when you make changes to your component tree, and also improves performance when building by-component breakdowns in the activity summary. There are no outward changes for customers, just an improvement to the underlying technology.

Started
Oct 02, 2026, 12:27 AM UTC
Resolved
Oct 02, 2026, 02:50 AM UTC
Duration
2h 23m
Detected by Pingoru
Oct 02, 2026, 12:27 AM UTC

Update timeline

  1. investigating Jul 01, 2026, 01:27 PM UTC

    We’ve made some background changes to the way that subscribers are linked to components - this simplifies the amount of housekeeping we have to do when you make changes to your component tree, and also improves performance when building by-component breakdowns in the activity summary. There are no outward changes for customers, just an improvement to the underlying technology.

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