Sorry incident

Improved Error Messages for Atlassian Statuspage Import

Resolved after 8 hours 8 minutes, on April 27, 2026.

investigating Feb 03, 2026, 01:56 PM UTC

We have fixed an issue where importing from Atlassian Statuspage could fail with an unhelpful error message when there was a problem with your credentials. Now when you import from Atlassian Statuspage, you will see clear, actionable error messages if: - Your API Key does not have permission to access the specified Page ID - We are unable to connect to Atlassian Statuspage due to a temporary issue This makes it much easier to troubleshoot and resolve any issues when setting up imports from Atlassian Statuspage.

Started
Apr 27, 2026, 12:07 AM UTC
Resolved
Apr 27, 2026, 08:16 AM UTC
Duration
8h 8m
Detected by Pingoru
Apr 27, 2026, 12:07 AM UTC

Update timeline

  1. investigating Feb 03, 2026, 01:56 PM UTC

    We have fixed an issue where importing from Atlassian Statuspage could fail with an unhelpful error message when there was a problem with your credentials. Now when you import from Atlassian Statuspage, you will see clear, actionable error messages if: - Your API Key does not have permission to access the specified Page ID - We are unable to connect to Atlassian Statuspage due to a temporary issue This makes it much easier to troubleshoot and resolve any issues when setting up imports from Atlassian Statuspage.

Your product runs on more than Sorry

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →