Sorry incident

Fixed timeout when adding team members on accounts with many status pages

Resolved after 10 hours 24 minutes, on July 3, 2026.

investigating Apr 08, 2026, 07:46 PM UTC

We have resolved an issue where adding a new team member could fail with a timeout error on accounts with a large number of status pages. Team members are now added instantly, with their page access being set up seamlessly in the background. No action is needed on your part.

Started
Jul 03, 2026, 12:12 AM UTC
Resolved
Jul 03, 2026, 10:36 AM UTC
Duration
10h 24m
Detected by Pingoru
Jul 03, 2026, 12:12 AM UTC

Update timeline

  1. investigating Apr 08, 2026, 07:46 PM UTC

    We have resolved an issue where adding a new team member could fail with a timeout error on accounts with a large number of status pages. Team members are now added instantly, with their page access being set up seamlessly in the background. No action is needed on your part.

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