SolarWinds Observability incident

Degraded Data Ingestion for Database Observability Instrumentation for PostgreSQL [NA-01]

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Resolved on May 22, 2025.

resolved Jul 08, 2025, 03:01 PM UTC

Between May 22nd and May 27th, we identified an issue affecting Database Observability instrumentation for PostgreSQL databases, which resulted in telemetry events not being captured. As a result, affected customers may notice gaps in their observability data during this period.

Started
May 22, 2025, 07:00 PM UTC
Resolved
May 22, 2025, 07:00 PM UTC
Duration
–
Detected by Pingoru
May 22, 2025, 07:00 PM UTC

Update timeline

  1. resolved Jul 08, 2025, 03:01 PM UTC

    Between May 22nd and May 27th, we identified an issue affecting Database Observability instrumentation for PostgreSQL databases, which resulted in telemetry events not being captured. As a result, affected customers may notice gaps in their observability data during this period.

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