SolarWinds Observability incident
Degraded Digital Experience Monitoring [Washington DC AWS]
Resolved after 20 minutes, affecting DEM, on March 9, 2026.
The Digital Experience Monitoring issue has been resolved. Affected probes are now stable and running synthetic checks as expected. Missed synthetic checks during the affected window will not be re-run and may show as missing in the dashboards.
Affected components
Update timeline
- identified Mar 09, 2026, 07:43 PM UTC
We’ve identified the issue causing degraded Digital Experience Monitoring and are implementing a fix. Customers may experience degradation of synthetic checks & alerts from the affected regions. We’ll provide another update in 1 hour.
- monitoring Mar 09, 2026, 07:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 09, 2026, 08:04 PM UTC
The Digital Experience Monitoring issue has been resolved. Affected probes are now stable and running synthetic checks as expected. Missed synthetic checks during the affected window will not be re-run and may show as missing in the dashboards.
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