SolarWinds Observability incident

Degraded Data Ingestion [NA-01]

Resolved after 1 hour 50 minutes, affecting Alerting and APM and 1 more, on March 13, 2026.

resolved Mar 13, 2026, 10:54 PM UTC

The data ingestion issue has been resolved and systems are stable. Customers using Node.js APM instrumentation libraries may need to restart these applications to see metrics and trace data.

Started
Mar 13, 2026, 09:04 PM UTC
Resolved
Mar 13, 2026, 10:54 PM UTC
Duration
1h 50m
Detected by Pingoru
Mar 13, 2026, 09:04 PM UTC

Affected components

AlertingAPMLogsDatabase ObservabilityNetwork ObservabilityKubernetes ObservabilityInfrastructure Observability

Update timeline

  1. identified Mar 13, 2026, 09:04 PM UTC

    We’ve identified the root cause of the degraded Logs, Metrics, and Traces data ingestion and are working on a fix. Affected customers may see gaps in the telemetry data and experience missing alerts. Next update in 1 hour.

  2. identified Mar 13, 2026, 10:02 PM UTC

    We’ve identified the root cause of the degraded Logs, Metrics, and Traces data ingestion and are working on a fix. Affected customers may see gaps in the telemetry data and experience missing alerts. Next update in 1 hour.

  3. resolved Mar 13, 2026, 10:54 PM UTC

    The data ingestion issue has been resolved and systems are stable. Customers using Node.js APM instrumentation libraries may need to restart these applications to see metrics and trace data.

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