Snel.com incident

Partial outage on Pure Performance platform

Resolved after 1 hour 58 minutes, on June 3, 2025.

monitoring Jun 03, 2025, 08:55 AM UTC

We implemented a fix and are currently monitoring the result..

Started
Jun 03, 2025, 07:00 AM UTC
Resolved
Jun 03, 2025, 08:58 AM UTC
Duration
1h 58m
Detected by Pingoru
Jun 03, 2025, 07:00 AM UTC

Update timeline

  1. investigating Jun 03, 2025, 07:00 AM UTC

    We are encountering an issue with one of our hypervisors on our Pure Performance platform (purehv07)..

  2. identified Jun 03, 2025, 07:24 AM UTC

    Our data center engineers are on-site to investigate the cause of this issue. Please be assured that we will do our utmost best to keep the downtime as short as possible. We are continuing to work on a fix for this incident..

  3. monitoring Jun 03, 2025, 08:55 AM UTC

    We implemented a fix and are currently monitoring the result..

  4. resolved Jun 03, 2025, 08:58 AM UTC

    This incident has been resolved..

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