Snel.com incident

Power outage in Rack 8

Resolved after 34 minutes, on July 4, 2025.

resolved Jul 04, 2025, 12:12 PM UTC

The breaker tripped, we have restored the breaker, we will continue monitoring the situation and will do a root cause analysis..

Started
Jul 04, 2025, 11:38 AM UTC
Resolved
Jul 04, 2025, 12:12 PM UTC
Duration
34m
Detected by Pingoru
Jul 04, 2025, 11:38 AM UTC

Update timeline

  1. investigating Jul 04, 2025, 11:38 AM UTC

    We are encountering a power outage in rack 8 in SmartDC datacenter. This power outage might result in unavailability of your services. Our data center engineers are on-site to investigate the cause of this issue. Please be assured that we will do our utmost best to keep the downtime as short as possible. **Incident start**: 04/07/2025 13:48 CEST **Impact**: Rackswitches and servers in rack 8 are down.

  2. resolved Jul 04, 2025, 12:12 PM UTC

    The breaker tripped, we have restored the breaker, we will continue monitoring the situation and will do a root cause analysis..

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