Snel.com incident
Outage in Rack 2
Resolved after 1 hour 33 minutes, affecting SmartDC, Rotterdam NL (Snel.com network infrastructure), on September 30, 2026.
Due to a defective PSU in one of our servers the circuit breaker triggered and all power was lost in Rack 2\. PSU has been replaced, all machines have been powered up.
Affected components
Update timeline
- investigating Sep 30, 2026, 04:07 PM UTC
We are encountering an outage in rack 2 in SmartDC datacenter. This outage might result in unavailability of your services. Our data center engineers are on-site to investigate the cause of this issue. Please be assured that we will do our utmost best to keep the downtime as short as possible. **Incident start**: 2026/09/30 18:407 CEST **Impact**: Rackswitches and servers in rack 2 are down
- resolved Sep 30, 2026, 05:40 PM UTC
Due to a defective PSU in one of our servers the circuit breaker triggered and all power was lost in Rack 2\. PSU has been replaced, all machines have been powered up.
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