Snap One incident
Control4 - Intercom Anywhere / Access Anywhere Performance Degradation
Resolved after 55 minutes, affecting Mobile App: Control4 Intercom Anywhere Android and Mobile App: Control4 Intercom Anywhere iOS and 1 more, on December 4, 2024.
As of 3:45pm ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Affected components
Update timeline
- monitoring Dec 04, 2024, 07:53 PM UTC
Intercom Anywhere, Access Anywhere, and related functionality experienced a performance degradation issue. These services are currently recovering and trending to nominal. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow. Thanks, Your Snap One Engineering team
- resolved Dec 04, 2024, 08:49 PM UTC
As of 3:45pm ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
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