Resolved after 3 days 22 hours, affecting Website: snapav.com, on August 17, 2026.
We've resolved the incident and will continue to monitor.
Affected components
Update timeline
- investigating Aug 17, 2026, 09:51 PM UTC
We have become aware that the store locator is only returning results for the primary store location, and we are currently investigating this issue. In the meantime, please note that orders placed for your primary store location are functioning as expected. If you need to place an order for a location other than your primary store, please visit snaponepartnerstore.com or contact the store directly. We apologize for any inconvenience this may have caused.
- monitoring Aug 19, 2026, 02:06 PM UTC
We've resolved the incident and will continue to monitor.
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