Snap One incident
Intercom Anywhere Issue Identified. Investigation underway.
Resolved after 4 hours 51 minutes, affecting Service: Control4 Intercom Anywhere, on February 6, 2025.
As of 9:36 p.m. ET, the situation was fully resolved. We will investigate the root causes further and use the data to continue to improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Affected components
Update timeline
- investigating Feb 06, 2025, 10:26 PM UTC
We are currently experiencing an issue with Intercom Anywhere, resulting in degraded performance for some users. We are aware of the situation and are actively investigating to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Thank you for your cooperation.
- resolved Feb 07, 2025, 03:18 AM UTC
As of 9:36 p.m. ET, the situation was fully resolved. We will investigate the root causes further and use the data to continue to improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
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