Snap One incident
Control4 Cloud Services Issue Identified. Investigation underway.
Resolved after 34 minutes, affecting Service: Control4 Access Anywhere and Service: Control4 Intercom Anywhere, on July 15, 2025.
As of 8:50 pm ET the situation was fully resolved. We will dive deeper into root causes and continue to improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
Affected components
Update timeline
- identified Jul 15, 2025, 12:20 AM UTC
We have identified an issue with Control4 Cloud Services - we are aware and actively investigating solutions and impact. More details to follow. Thanks, Your Snap One Engineering team
- resolved Jul 15, 2025, 12:55 AM UTC
As of 8:50 pm ET the situation was fully resolved. We will dive deeper into root causes and continue to improve our services. Thank you for your patience and understanding. Your Snap One Engineering team
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