Snap One incident

We have identified a problem with OvrC Device Services

Resolved after 8 minutes, affecting Service: OvrC Device Communication & Configuration, on September 11, 2025.

resolved Sep 11, 2025, 08:06 PM UTC

As of 4:00 PM EDT the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team

Started
Sep 11, 2025, 07:58 PM UTC
Resolved
Sep 11, 2025, 08:06 PM UTC
Duration
8m
Detected by Pingoru
Sep 11, 2025, 07:58 PM UTC

Affected components

Service: OvrC Device Communication & Configuration

Update timeline

  1. identified Sep 11, 2025, 07:58 PM UTC

    We are aware of the impacts on OvrC Device Services and are actively engaged in determining the cause. More details will follow. Thanks, Your Snap One Engineering team

  2. resolved Sep 11, 2025, 08:06 PM UTC

    As of 4:00 PM EDT the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding. Your Snap One Engineering team

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