Snackpass incident
Time & Attendance – Clock-In/Clock-Out & Timecard Access Outage
Resolved after 4 hours 13 minutes, affecting Time & Attendance, on July 14, 2025.
We have receive no additional reports related to this incident since the fix has been implemented. This incident is now resolved. If you are still experiencing related issues, please reach out to our support team immediately. Thank you for your patience and understanding regarding the matter.
Affected components
Update timeline
- investigating Jul 14, 2025, 03:59 PM UTC
We are aware of issues impacting some user's ability to view timecard data on the Snackpass dashboard, as well as clocking in/out on the POS system. We are actively investigating the root cause of this issue and will be working on a fix as soon as possible.
- monitoring Jul 14, 2025, 05:56 PM UTC
A fix has been implemented and we are actively monitoring to ensure full resolution.
- resolved Jul 14, 2025, 08:12 PM UTC
We have receive no additional reports related to this incident since the fix has been implemented. This incident is now resolved. If you are still experiencing related issues, please reach out to our support team immediately. Thank you for your patience and understanding regarding the matter.
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