Resolved after 3 hours 19 minutes, affecting Email sending (SMTP service), on August 27, 2026.
We are continuing to monitor.
Affected components
Email sending (SMTP service)
Update timeline
- investigating Aug 27, 2026, 03:20 AM UTC
Our team is currently investigating an issue causing some emails to remain in the “Processed” state, resulting in delivery delays. We are working to resolve the issue.
- investigating Aug 27, 2026, 03:57 AM UTC
We are continuing to investigate this issue.
- monitoring Aug 27, 2026, 04:52 AM UTC
A fix has been implemented, and we are monitoring the results. The backlog of emails held in the “Processed” state is now being worked through.
- monitoring Aug 27, 2026, 05:18 AM UTC
We are continuing to monitor.
- resolved Aug 27, 2026, 06:40 AM UTC
This incident has been resolved.
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