Resolved after 8 hours 25 minutes, affecting Email sending (SMTP service), on October 1, 2026.
Our development team is continuing to investigate the connectivity issues. In the meantime, please try connecting through mail-eu.smtp2go.com or mail-us.smtp2go.com. We also recommend safelisting our new inbound IP addresses, which are listed here: https://support.smtp2go.com/hc/en-gb/articles/227835308-Worldwide-Server-Locations-IP-Addresses-and-Email-Routing
Affected components
Update timeline
- investigating Oct 01, 2026, 12:38 PM UTC
Our development team is continuing to investigate the connectivity issues. In the meantime, please try connecting through mail-eu.smtp2go.com or mail-us.smtp2go.com. We also recommend safelisting our new inbound IP addresses, which are listed here: https://support.smtp2go.com/hc/en-gb/articles/227835308-Worldwide-Server-Locations-IP-Addresses-and-Email-Routing
- resolved Oct 01, 2026, 09:04 PM UTC
This incident has been resolved.
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