SMTP2GO incident

"Activity" Reporting Delay: EU Customers

Resolved after 13 hours 14 minutes, affecting Member Dashboard, on August 18, 2026.

resolved Aug 19, 2026, 06:01 AM UTC

This incident has been resolved. If you still have emails showing as "Processed" only, please reach out to our support team who can assist further.

Started
Aug 18, 2026, 04:46 PM UTC
Resolved
Aug 19, 2026, 06:01 AM UTC
Duration
13h 14m
Detected by Pingoru
Aug 18, 2026, 04:46 PM UTC

Affected components

Member Dashboard

Update timeline

  1. investigating Aug 18, 2026, 04:47 PM UTC

    European users may experience a delay in delivery statuses being updated in the dashboard. Our developers are currently working on a fix. Please rest assured that the emails have been delivered successfully despite the delayed status updates.

  2. resolved Aug 19, 2026, 06:01 AM UTC

    This incident has been resolved. If you still have emails showing as "Processed" only, please reach out to our support team who can assist further.

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