SMTP2GO incident

Delay in Processing/Delivery of Emails

Resolved after 10 hours 58 minutes, affecting Email sending (SMTP service), on July 25, 2026.

investigating Jul 25, 2026, 07:01 PM UTC

Our developers are investigating an issue causing delays in email processing. Some users on the affected server may see odd emails stuck in the "Processed" stage on their Activity page, whilst others are being delivered.

Started
Jul 25, 2026, 07:01 PM UTC
Resolved
Jul 26, 2026, 06:00 AM UTC
Duration
10h 58m
Detected by Pingoru
Jul 25, 2026, 07:01 PM UTC

Affected components

Email sending (SMTP service)

Update timeline

  1. investigating Jul 25, 2026, 07:01 PM UTC

    Our developers are investigating an issue causing delays in email processing. Some users on the affected server may see odd emails stuck in the "Processed" stage on their Activity page, whilst others are being delivered.

  2. resolved Jul 26, 2026, 06:00 AM UTC

    This incident has been resolved.

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