Resolved after 7 hours 59 minutes, affecting Member Dashboard, on October 9, 2025.
This issue has been resolved. While email delivery remained fully unaffected throughout the incident, we are aware that some emails sent during this time may not reflect the "Delivered" status in the reporting. We apologise for the inconvenience encountered due to this. If you have any questions regarding the status of specific emails, please reach out to our support team.
Affected components
Update timeline
- monitoring Oct 09, 2025, 02:46 PM UTC
Some users may observe that their activity reports include messages marked as “processed,” even though these messages have already been successfully delivered. Our team is working on a fix and actively monitoring the results.
- resolved Oct 09, 2025, 10:46 PM UTC
This issue has been resolved. While email delivery remained fully unaffected throughout the incident, we are aware that some emails sent during this time may not reflect the "Delivered" status in the reporting. We apologise for the inconvenience encountered due to this. If you have any questions regarding the status of specific emails, please reach out to our support team.
Your product runs on more than SMTP2GO
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services