Resolved after 7 hours 47 minutes, affecting Member Dashboard, on November 13, 2025.
A fix has been implemented, and we're continuing to monitor. If you encounter any further issues granting subaccounts access to verified sender domains, please reach out to our support team.
Affected components
Update timeline
- investigating Nov 13, 2025, 03:40 PM UTC
Some users may be experiencing issues with subaccount management. Our team is currently investigating an error affecting the ability to share verified senders between master accounts and their associated subaccounts.
- monitoring Nov 13, 2025, 09:48 PM UTC
A fix has been implemented, and we're continuing to monitor. If you encounter any further issues granting subaccounts access to verified sender domains, please reach out to our support team.
- resolved Nov 13, 2025, 11:28 PM UTC
This incident has been resolved.
Your product runs on more than SMTP2GO
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services