SMTP2GO incident

Connectivity issue

Resolved after 14 minutes, affecting Email sending (SMTP service) and API Servers and 1 more, on December 11, 2025.

resolved Dec 11, 2025, 07:53 AM UTC

This incident has been resolved. It appears to be related to a recent database configuration change. Further investigations will take place to ensure stability and to prevent such an incident from happening again.

Started
Dec 11, 2025, 07:39 AM UTC
Resolved
Dec 11, 2025, 07:53 AM UTC
Duration
14m
Detected by Pingoru
Dec 11, 2025, 07:39 AM UTC

Affected components

Email sending (SMTP service)API ServersSMS Messaging

Update timeline

  1. investigating Dec 11, 2025, 07:39 AM UTC

    A current issue with connectivity is being investigated. Updates will be provided when available.

  2. resolved Dec 11, 2025, 07:53 AM UTC

    This incident has been resolved. It appears to be related to a recent database configuration change. Further investigations will take place to ensure stability and to prevent such an incident from happening again.

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