Resolved after 2 hours 38 minutes, affecting API Servers, on January 12, 2026.
The underlying service the API uses to send emails had an intermittent fault, causing some communication issues between the services. This issue has now been resolved.
Affected components
API Servers
Update timeline
- investigating Jan 12, 2026, 03:33 PM UTC
We’re aware of an API issue when calling api.smtp2go.com/v3/email/send endpoint and the server is sending back an HTTP status Code 500 for certain emails. Our development team is investigating.
- resolved Jan 12, 2026, 06:11 PM UTC
The underlying service the API uses to send emails had an intermittent fault, causing some communication issues between the services. This issue has now been resolved.
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Amazon Web Services