Resolved after 7 hours 57 minutes, affecting SMS Messaging, on June 25, 2026.
A fix has been implemented, and messaging services have recovered. We have completed validation testing and confirmed that message sending and delivery are functioning as expected.
Affected components
Update timeline
- identified Jun 25, 2026, 10:32 AM UTC
Our SMS partner Message Media is experiencing issues which is resulting in some SMS messages being marked as "Sending". You can subscribe to updates on their status page here: https://status.messagemedia.com/
- identified Jun 25, 2026, 12:20 PM UTC
We are still waiting for more details from our SMS partner, Message Media. You can subscribe to updates on their status page here: https://status.messagemedia.com/
- monitoring Jun 25, 2026, 05:27 PM UTC
Our provider has confirmed that a fix has been implemented and they are monitoring the results: https://status.messagemedia.com/
- monitoring Jun 25, 2026, 05:27 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 25, 2026, 06:29 PM UTC
A fix has been implemented, and messaging services have recovered. We have completed validation testing and confirmed that message sending and delivery are functioning as expected.
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