Resolved after 5 hours 4 minutes, affecting Member Dashboard, on September 17, 2025.
This incident has been resolved. If any users are still experiencing issues, please contact support at [email protected].
Affected components
Member Dashboard
Update timeline
- investigating Sep 17, 2025, 03:02 PM UTC
We are currently investigating login issues and possible app slowness. We apologise for any inconvenience encountered due to this.
- identified Sep 17, 2025, 07:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 17, 2025, 07:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 17, 2025, 08:07 PM UTC
This incident has been resolved. If any users are still experiencing issues, please contact support at [email protected].
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