Resolved after 2 hours 52 minutes, affecting Email sending (SMTP service), on September 25, 2025.
We are continuing to investigate this issue.
Affected components
Email sending (SMTP service)
Update timeline
- investigating Sep 25, 2025, 09:26 AM UTC
Some users are reporting soft bounces due to a false positive SpamHaus listing. SMTP2GO has confirmed with SpamHaus this is a false positive and the listing has been removed. See more here: https://www.spamhaus.org/query/ip/158.120.85.125 Please reach out to our support team if you believe you've been impacted
- investigating Sep 25, 2025, 11:27 AM UTC
We are continuing to investigate this issue.
- resolved Sep 25, 2025, 12:19 PM UTC
This incident has been resolved.
Your product runs on more than SMTP2GO
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services