SMTP2GO incident

"Activity" Reporting Delay

Resolved after 7 hours 14 minutes, affecting Member Dashboard, on September 23, 2026.

resolved Sep 23, 2026, 11:39 PM UTC

This incident has been resolved. If you encounter any emails displaying as “Processed” only moving forward, please reach out to our support team for assistance.

Started
Sep 23, 2026, 04:24 PM UTC
Resolved
Sep 23, 2026, 11:39 PM UTC
Duration
7h 14m
Detected by Pingoru
Sep 23, 2026, 04:24 PM UTC

Affected components

Member Dashboard

Update timeline

  1. investigating Sep 23, 2026, 04:24 PM UTC

    Users may notice that delivered emails are currently displaying as “Processed” within their Activity feeds. Our development team is actively investigating the issue and working to identify the cause

  2. monitoring Sep 23, 2026, 09:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 23, 2026, 11:39 PM UTC

    This incident has been resolved. If you encounter any emails displaying as “Processed” only moving forward, please reach out to our support team for assistance.

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