Smarty incident

US Street API returning 503 response codes

Resolved after 2 hours 3 minutes, affecting US East 1 and US West 1 and 1 more, on July 21, 2026.

monitoring Jul 21, 2026, 11:10 PM UTC

The rollout is complete. We are continuing to monitor.

Started
Jul 21, 2026, 10:30 PM UTC
Resolved
Jul 22, 2026, 12:34 AM UTC
Duration
2h 3m
Detected by Pingoru
Jul 21, 2026, 10:30 PM UTC

Affected components

US East 1US West 1US Central 1US South 1

Update timeline

  1. identified Jul 21, 2026, 10:30 PM UTC

    Starting from 19:00 UTC, unexpected input is resulting in a small percentage of requests returning 503 response codes from the US Street Address API. Resolution is currently underway, and an update will be posted to this page when it is complete.

  2. identified Jul 21, 2026, 10:33 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jul 21, 2026, 10:56 PM UTC

    A fix has been implemented and is rolling out to the fleet. We are monitoring the results.

  4. monitoring Jul 21, 2026, 11:10 PM UTC

    The rollout is complete. We are continuing to monitor.

  5. resolved Jul 22, 2026, 12:34 AM UTC

    This incident has been resolved.

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