Resolved after 2 hours 23 minutes, affecting Account Management Portal, on September 10, 2026.
The issue has been resolved. The only service that was affected was the Account Management Portal. This incident did NOT affect production traffic to our APIs (address verification, autocomplete, geocoding, etc.)
Affected components
Update timeline
- investigating Sep 10, 2026, 08:14 PM UTC
We are currently investigating Login issues and hope to have a resolution shortly. Product APIs are unaffected and fully operational.
- investigating Sep 10, 2026, 08:16 PM UTC
We are continuing to investigate this issue.
- investigating Sep 10, 2026, 08:18 PM UTC
We are continuing to investigate this issue.
- resolved Sep 10, 2026, 10:37 PM UTC
The issue has been resolved. The only service that was affected was the Account Management Portal. This incident did NOT affect production traffic to our APIs (address verification, autocomplete, geocoding, etc.)
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