SmartSurvey incident

Partial disruption to US customers

Minor Vendor's status page →

Resolved after 2 hours 7 minutes, affecting SmartSurvey Application and Help Site (Help Site — US), on October 27, 2026.

investigating Oct 27, 2026, 12:53 PM UTC

We are currently investigating an issue impacting our US customers. Further updates will be posted as we understand more.

Started
Oct 27, 2026, 12:53 PM UTC
Resolved
Oct 27, 2026, 03:01 PM UTC
Duration
2h 7m
Detected by Pingoru
Oct 27, 2026, 12:53 PM UTC

Affected components

SmartSurvey ApplicationHelp Site (Help Site — US)

Update timeline

  1. investigating Oct 27, 2026, 12:53 PM UTC

    We are currently investigating an issue impacting our US customers. Further updates will be posted as we understand more.

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