SmartSurvey incident

EU region is down

Resolved after 19 minutes, affecting SmartSurvey Application and Survey Taking and 1 more, on September 21, 2026.

investigating Sep 21, 2026, 11:10 AM UTC

Our EU region is currently down - we're currently investigating

Started
Sep 21, 2026, 11:10 AM UTC
Resolved
Sep 21, 2026, 11:30 AM UTC
Duration
19m
Detected by Pingoru
Sep 21, 2026, 11:10 AM UTC

Affected components

SmartSurvey ApplicationSurvey TakingSurvey Taking (Custom Domains)APIReports & ExportsEmail ServicesSMS ServicesSystem EmailsSystem Emails (System Emails — EU)AI Services

Update timeline

  1. investigating Sep 21, 2026, 11:10 AM UTC

    Our EU region is currently down - we're currently investigating

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