Smartlook incident

Sessions not playable due to the We're sorry, but something went wrong error.

Minor Vendor's status page →

Resolved after 28 minutes, affecting Session Recording, on November 14, 2024.

investigating Nov 14, 2024, 02:13 PM UTC

We are currently investigating the issue.

Started
Nov 14, 2024, 02:13 PM UTC
Resolved
Nov 14, 2024, 02:41 PM UTC
Duration
28m
Detected by Pingoru
Nov 14, 2024, 02:13 PM UTC

Affected components

Session Recording

Update timeline

  1. investigating Nov 14, 2024, 02:13 PM UTC

    We are currently investigating the issue.

  2. resolved Nov 14, 2024, 02:41 PM UTC

    The incident has been now resolved. Sessions are playable without any troubles.

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