Is Smartlook down?

Last checked 4m ago
Current status
Smartlook is up

No incidents right now.

Smartlook is operational right now. Last checked 4m ago; the most recent incident resolved 3d ago.

Real-time Smartlook status, recent outages, and incident history: pulled directly from Smartlook's official status page at smartlook.statuspage.io every 5 minutes. Pingoru tracks 15 Smartlook services and has captured 1 incident in the last 90 days (99.85% uptime). Get email, Slack, Discord, or webhook alerts the moment Smartlook reports a new incident, free for 3 monitors, no credit card.

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Smartlook uptime 99.85% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2d 3h
    Started Oct 26, 2026, 05:57 AM UTC · Resolved Oct 28, 2026, 09:09 AM UTC
    Web Application
    Timeline · 8 updates
    • investigating · Oct 26, 2026, 05:57 AM UTC

      We are currently experiencing an issue with Smartlook login. Some users may see a 504 Gateway Timeout error when attempting to access their accounts. Our Development team is aware of the issue and is actively working on a fix.

    • investigating · Oct 26, 2026, 06:01 AM UTC

      We are continuing to investigate this issue.

    • identified · Oct 26, 2026, 09:26 AM UTC

      The issue has been identified and a fix is being implemented.

    • identified · Oct 26, 2026, 09:27 AM UTC

      We are continuing to work on a fix for this issue.

    • monitoring · Oct 26, 2026, 02:37 PM UTC

      We are currently monitoring the service before providing final confirmation that the issue has been fully resolved.

    • monitoring · Oct 26, 2026, 02:38 PM UTC

      The fix has been released, and users can now log in to Smartlook again.

    • monitoring · Oct 26, 2026, 02:40 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Oct 28, 2026, 09:09 AM UTC

      We apologize for the issue. It was fully resolved on October 26, 2026. Due to this issue, no data was collected between October 23, 2026 at 21:30 UTC and October 26, 2026 at 12:40 UTC. We apologize for the inconvenience and thank you for your understanding.

    Latest: We apologize for the issue. It was fully resolved on October 26, 2026. Due to this issue, no data was collected between October 23, 2026 at 21:30 UTC and October 26, 2026 at 12:40 …

Incident record

Since April 2026 · Statuspage by Atlassian · 15 components checked every 5 minutes
51incidents recorded
1last 12 months
1last 90 days
2 daystypical duration, 12 months

The longest incident in the last year, Smartlook Website / Login Unavailable on October 26, 2026, ran for 2 days.

Most affected components, last 12 months

  • Web Application1

Latest incidents

  • Smartlook Website / Login Unavailable October 26, 2026 · 2 days · degraded service

    We are currently experiencing an issue with Smartlook login. Some users may see a 504 Gateway Timeout error when attempting to access their accounts. Our…

  • AWS Outage Impacting Smartlook Services October 20, 2025 · under a minute · notice

    Due to a global AWS outage between October 19 and 20, 2025, some Smartlook services experienced disruptions. The main application at app.smartlook.com remained…

  • SSO login is currently unavailable for some users January 27, 2025 · 28 days · degraded service

    The issue has been identified and a fix is being implemented.

Outage history

Past 90 days · 1 incident View full outage history →