Smartcar incident
Smartcar API: Vehicle Request SERVER - INTERNAL Errors
Resolved after 14 minutes, on January 28, 2025.
We experienced a brief period of infrastructure instability between 9:32 AM PST and 9:44 AM PST, which caused an increase in Server - Internal errors for vehicle API requests. We’ve implemented a fix, and all services are now operational. We are closely monitoring the system to ensure continued stability and will share additional details as we complete our investigation. Thank you for your understanding.
Update timeline
- resolved Jan 28, 2025, 08:40 PM UTC
We experienced a brief period of infrastructure instability between 9:32 AM PST and 9:44 AM PST, which caused an increase in Server - Internal errors for vehicle API requests. We’ve implemented a fix, and all services are now operational. We are closely monitoring the system to ensure continued stability and will share additional details as we complete our investigation. Thank you for your understanding.
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